Mediation is a professional method to settle conflicts out of court.
The mediator gives help to the fighters being bogged down, to communicate again with each other in a confidential area and to find new alternatives of solution in self-responsibility.
Mediation is a cooperative search for an obliging agreement, being possible by the mediator's techniques and readiness to negotiate and to lead the conversation.
The mediator gives his support to the interests of all parties and remains neutral - quite different to a lawyer. The aim is an arrangement without losers.
Mediation means arranging. The mediator, however, proposes not a solution - in contrast to arbitrators or the court of arbitration.